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Discover the intersection of business and travel, exploring global destinations and uncovering Business insights. A real mix of entrepreneurs, and cultures. From culinary experiences to corporate strategies, join us as we navigate the world’s most fascinating destinations, blending professional growth with unforgettable adventures.
Episodes
Tuesday Oct 22, 2024
Tuesday Oct 22, 2024
The intersection of artificial intelligence (AI) and speech analytics heralds a new era in quality management, particularly within customer service and contact centres. This cutting-edge technology is transforming how organisations manage customer interactions, improving agent performance, enhancing customer experiences, and optimising decision-making processes.
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